White Paper • June 20 2025

AI in Internal Communications: Human-AI Partnership That Works

After eighteen months of experimenting with AI tools, here's what I've learned: AI excels at tasks we hate, but it fails spectacularly at the work that matters the most

White Paper • June 19 2025

ERP Implementation Communications Playbook: Chapter 3

Stop explaining what your ERP system does. Start explaining what it means for your people.

White Paper • June 9 2025

Bridging Competing Tensions: Essential Business Communication During the COVID-19 Pandemic

Crisis communication typically focuses on managing information flow during disruption, but the COVID-19 pandemic created a more complex challenge: resolving competing tensions between stakeholder groups facing vastly different risks and uncertainties.

Internal Communications • June 23 2025

Employee Newsletter Article: New Product Launch

When a technical product launches, you want your employees to understand the impact and value so you tell a relatable, understandable story--inclusive of those who don't have a technical background

Internal Communications • June 20 2025

Manager Talking Points – Q3 Global Town Hall Follow-up

Talking points should give managers the confidence to communicate consistently while allowing them to personalize for their teams and situations. Each version here tells the same success story through a lens that matters to that specific audience.

Internal Communications • June 20 2025

Benefits open enrollment is here Benefits open enrollment deadline Final 48 hours for benefits enrollment

Benefits enrollment emails that employees actually read and act on? This multi-channel series shows how to address real employee concerns and remove decision paralysis to drive completion rates from 0% to 85% over the time period.

Internal Communications • June 20 2025

System Downtime Notification Email

What do you say when you have to take a key system down for a few days? Share the Silver Lining!

Change Communications • June 24 2025

Colleague Interview

The impacts of a new ERP system are far reaching across an organization. This article was created to share highlights of Master Data, one project within the whole program, in a way everyone can understand.